Customer Care
How do I earn Energy Bucks?
Energy Bucks are earned by shopping online with any of the 4,000+ merchants in the Roanoke Rewards network. You can shop and earn Energy Bucks from your smartphone, tablet or computer. Simply download the Roanoke Rewards App to shop from your mobile devices and download the Shopping Assistant to your computer and you will be ready to earn! See shopping instructions below:
1. Roanoke Rewards Mobile App
Want to earn Energy Bucks on the go! Download the Roanoke Rewards Mobile App for Android 4.0.3+ or iOS 9+ and higher to shop and earn from your smartphone and tablet. After you install the app, search for participating stores and shop. You can even use the bar code scanner to find the exact product you’re looking for.
2. Shopping Portal
Earn Energy Bucks by shopping online with over 4,000 merchants from your computer by logging on at https://roanokerewards.retailbenefits.com. Simply sign up on the Roanoke Rewards Landing page, browse merchants, shop and earn Energy Bucks. Once a merchant is selected, you will be directed to the merchant’s native website and be prompted to click “Activate Energy Bucks.” Once activated, you simply shop as usual and earn Energy Bucks from your purchases. Your pending Energy Bucks will show up in your account within 7 days.
3. Shopping Assistant
Download the Shopping Assistant on your computer and it will alert you when you’re visiting a participating store’s site. Simply click on “Activate Energy Bucks” and continue shopping as you normally would. The Shopping Assistant works with Firefox, Chrome, Internet Explorer and Safari.